How do I know if I need a hearing aid?
If you often ask people to repeat themselves, struggle to understand speech in noisy environments, turn up the TV volume more than usual, or find phone calls exhausting, these are clear signs that you should undergo a professional hearing test as soon as possible.
What is the difference between conductive and sensorineural hearing loss?
Conductive hearing loss occurs due to a mechanical issue in the outer or middle ear, such as earwax buildup or middle ear infection, and is often medically treatable. Sensorineural hearing loss, on the other hand, results from damage to the inner ear cells or the auditory nerve. It is the most common type and is typically managed with hearing aids.
Does hearing loss worsen over time?
It depends on the cause. Age-related hearing loss usually progresses gradually. Early intervention with hearing aids does not stop the progression, but it helps protect the auditory nerve from deterioration caused by sound deprivation and maintains the brain’s ability to process sounds.
Is tinnitus related to hearing loss?
Yes, in many cases. Tinnitus is often associated with sensorineural hearing loss. Properly programmed hearing aids can significantly reduce the discomfort of tinnitus by compensating for missing frequencies.
How is the right hearing aid selected for me?
The selection process involves four stages: case history evaluation, audiogram, speech discrimination test, and a professional consultation to determine the most suitable type and model based on your condition and lifestyle. You can learn more about the full process through the dedicated page.
Do I need a hearing test before buying a hearing aid?
Yes, absolutely. An audiogram is essential. Hearing aids are programmed based on your specific test results; without it, programming would be random and ineffective. We can perform the test at any of our branches.يمكننا إجراء رسم السمع لك في أي فرع من فروعنا.
How long does it take to receive the hearing aid?
Custom-mold hearing aids (in-the-ear) usually take a few days for manufacturing. Behind-the-ear and receiver-in-canal models can often be fitted and programmed on the same day.
Can the hearing aid be reprogrammed after purchase?
Yes, and this is completely normal. Your brain needs time to adapt, and your device may require gradual adjustments. We provide regular follow-up sessions to ensure optimal performance.
Is there a warranty on the hearing aids?
Yes. We offer an international warranty from Bernafon Switzerland, along with a one- year local warranty from Hearing Egypt against manufacturing defects.
What does the warranty cover?
The warranty covers any manufacturing defects in the device. It does not cover damage caused by misuse, physical breakage, or water exposure. Full details are explained upon delivery.
Do I need regular follow-up visits?
Yes, and they are highly recommended. Follow-up sessions ensure your hearing aid continues to perform at its best and allow adjustments if your hearing condition changes.
Is installment payment available?
Yes, we offer flexible installment plans to suit different budgets. Contact our team to learn more about available options.
Can I try the hearing aid before purchasing?
Yes. At Hearing Egypt, we believe confidence comes through experience, so we allow you to try the device and evaluate its performance in your daily life before making a final decision.
What is the warranty period and after-sales service?
The international Bernafon warranty, along with a one-year local warranty, covers manufacturing defects.
After-sales service includes regular follow-ups, cleaning, filter and tube replacement, and full maintenance using original spare parts.
Didn’t find the answer to your question? Contact our team now, and a specialized expert will assist you.