The specialist will sit with you to understand your lifestyle and the challenges you face. Do you struggle in noisy environments? Watching TV? Talking on the phone? The more we understand your daily reality, the more accurate our recommendation will be.

We examine the ear canal to ensure it is free from wax buildup or infections that may affect test accuracy or interfere with fitting the hearing aid.

This is the foundation of the selection process. It determines your level of hearing loss across different frequencies and helps define the exact type and power of the hearing aid needed.

The most critical test. It measures how well your auditory nerve understands speech, because hearing is not just about detecting sounds—it’s about understanding them.

The specialist explains your audiogram results in simple terms: the degree of hearing loss, whether it is conductive or sensorineural, and its impact on your daily life.

Based on your audiogram, ear shape, and lifestyle, we recommend the most suitable type (Behind-the-Ear / In-the-Ear / Receiver-in-Canal), model, and technology level.

If your selected hearing aid requires a custom mold, we take an ear impression using silicone material to ensure a perfect fit and long-lasting comfort.

The hearing aid is connected to a computer and programmed according to your audiogram using advanced, certified Bernafon software.

We ensure that loud sounds are comfortable, soft sounds are clear, and background noise is properly managed.

Before you leave, we make sure you know:
● How to properly wear and remove the hearing aid.
● How to clean and maintain it daily.
● How to change batteries or charge them.
● How to connect it to your smartphone via the app.

Your brain needs time to adapt to new sounds, especially if you’ve had hearing loss for a long time. We provide a structured follow-up plan to fine-tune your hearing aid gradually for optimal performance. The international Bernafon warranty, along with Hearing Egypt’s one-year local warranty, ensures complete peace of mind.